When Boilers Behave Badly!

Every now and then no matter how well your boiler has been taken care of things can go wrong. We've included some of the most common boiler problems below, some maybe component failure due to old age others can be attributed to components independant of the boiler. If your boiler is still under warranty and you have maintained the correct service schedule then that's good because depending on the manufacturers T&C's you should at very least not have to pay for the parts. However Its really important for customers to be aware that boiler warranties only cover physical boiler components, so if the boiler has failed because for example your wiring is defective, an exterior programmer is faulty the pump or even a valve separate to the boiler is seized they won't cover the repair. That will be down to you. Also check the small print if the fault turns out to be a non warranty repair they may charge you quite a hefty bill.

We do make every effort to be transparent with you the customer so it is important for you to know that where boilers and heating systems have not been installed correctly, badly designed or have other installation issues which are classified as dangerous in the GasSafe Regulations then they will need to addressed before any repair is undertaken to correct the fault you initially contacted us about.

Needless to say correctly diagnosing boiler problems is essential. When you contact us to save yourself wasted time we suggest you send us pictures etc of any previous reports you may have been given which include boiler make model serial number etc . Spare parts are identified using these details so thats why we ask. Please also give us a brief summary of the symptoms.

London Post Codes Covered Include W2 W4 W5 W6 W12 W14 SW3 SW5 SW6 SW7 SW10